For biomedical & field service teams

Fix equipment faster. Lose less knowledge.

Rumixr puts manual-aware AI, camera-based detection, and live expert collaboration inside every repair task — so technicians spend less time hunting for answers and more time fixing equipment.

Built by biomedical engineers Purpose-built for ISOs & service teams No procurement cycle required to start
One workspace, start to finish

Chat, detect, and call an expert without leaving the task.

Manual-aware AI

Grounded in your docs

Live collaboration

Expert, on the call

Task & report workflow

Findings captured as you go, not after

The platform

Four things Rumixr actually does — nothing you have to take on faith.

No flagship features described in a pitch and missing in the product. This is what's live, in the app, right now.

01

Manual-aware AI chat

An assistant scoped to the task at hand — grounded in equipment manuals and documentation, with voice input for hands-busy technicians.

02

AR-assisted detection

Point a camera at the equipment and get real-time component identification to speed up diagnosis — no guessing which part you're looking at.

03

Live expert collaboration

Pull a remote expert into a live video call with annotation directly on the shared feed — like they're pointing over your shoulder.

04

Task & report workflow

Tasks, notes, and reports live in one connected workspace, so field knowledge doesn't get lost across five different tools.

How it works

One workspace, from the moment a task opens to the moment it closes.

Step 1

Open the task

A technician opens an assigned task with full context — equipment, history, and documentation already attached.

Step 2

Ask, point, or call

Chat with the AI assistant, point the camera for detection, or call in a remote expert — whichever the situation needs.

Step 3

Capture what you learn

Notes and findings attach to the task as you go, instead of living in a notebook or a text thread that gets lost.

Step 4

Close with a report

Wrap the task with a structured report, AI-assisted from what was already captured — ready for the record.

Why Rumixr

Built by someone who's done the repair, not just the software.

  • 01

    Domain-first, not tech-first

    Founded by a biomedical engineer with 10+ years fixing the exact equipment your team services — not a generic AI wrapper.

  • 02

    Focused, not bloated

    A tight set of capabilities that work end to end, instead of a long feature list where half of it is aspirational.

  • 03

    AI assists, engineer decides

    Rumixr supports the technician's judgment — it doesn't replace it. Every decision stays with the person doing the work.

  • 04

    Built for how service teams actually buy

    Designed for small-to-mid service companies and ISOs, where getting started doesn't take a six-month procurement cycle.

"Technical knowledge shouldn't leave the building when an engineer does. It should stay in the system, ready for the next person on the job."

R
Rumixr founding principle
Why we built the platform this way
What changes

What actually changes for your technicians.

Not projected numbers — just what a task looks like before Rumixr, and after.

Before

Technician stops mid-repair to search through a PDF manual for the right procedure.

After

Asks the task-scoped AI assistant directly and keeps working, hands mostly free.

Before

Guesses which component they're looking at, or digs through documentation to confirm.

After

Points the camera and gets the component identified on the spot.

Before

Calls a remote expert and tries to describe the problem over the phone.

After

Pulls them into a live video call — the expert sees exactly what the technician sees, and can annotate it.

Before

Findings end up scattered across texts, a personal notebook, or nowhere at all.

After

Notes attach to the task as they go, ready to become part of the closing report.

Not a regulated medical device — maintenance and repair scope only
Built with GDPR and Quebec Law 25 in mind
No procurement cycle required to start a pilot

See Rumixr on your own equipment.

A 15-minute walkthrough, on a task that looks like the ones your technicians handle every day.

Book a demo →